We’ll email you once processing your refund or exchange and the refund will be issued to your original payment method. Note that overdue requests may not be accepted. Items can be returned or exchanged within 30 days from the delivered date. (If no refund is received within 30 days, please contact us via email at take customer feedback very seriously and use it to constantly improve our products and quality of service. Generally, you will receive a refund within 5 to 15 business days. Please apply for a return after receiving the package. We will NOT accept order cancellation requests if the orders have been shipped. Read the instructions below to learn more about returns or exchanges.įor orders canceled within 24 hours of purchase but have not been shipped, we will offer a full refund. We’re sorry you didn’t love your order from. Please follow the instructions to process the exchange/return. After receiving your email with the exchange/return request, our customer service representatives will send the exchange/return instructions back to you via email. If you want to return or exchange, please contact us to provide your Order Number and state the reason.

Note: We aren’t able to accept returns or exchanges unless they have been authorized by our Customer Service team at We do not accept returned items that were sent back directly without notifying us first. But if you are not satisfied, you can return or exchange it within 30 days from the delivered date. We hope that you’ll love everything you ordered from.

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