At the store you can request a non-expiring voucher or the amount refund. Returns (within 30 days after receipt of order): The easiest way to return an item is to visit any of El Ganso stores excluding department stores (El Corte Inglés and Galeries Lafayette) and El Ganso Outlets. You will be able to track the shipment thanks to the tracking number you will receive in a second email. Once your purchase is complete you will receive an order confirmation by email.

If you have opted to pay by credit card or PayPal you will be redirected to the payment gateway to enter your details.Ħ. If you agree click the place order button. Order confirmation: Review your order details. Form of payment: Select your preferred form of payment.ĥ. Shipping: Select your preferred shipping method.Ĥ. You can enter new addresses in both fields. Addresses: Select your billing address, and delivery address.

You can also continue with your purchase without registering.Ģ. My account: Login as a returning customer or register and enjoy the advantages of being an El Ganso customer. After reviewing the selected item(s) you can proceed to place your order by clicking “Buy”.ġ. Your items will be added to the Shopping Bag.įrom the Shopping Bag you can review the items added. On the product page select your size and click “add to bag”.

To access, change or erase your data, and to exercise other rights or claims, you need to contact our DPO, David Díaz, at For more information on your rights and on the applicable data protection regulation, you can read our Privacy Policy here.Ĭlick on the product you intend to buy to see it in detail.

We will keep your data for as long as we think is necessary to perform our service or, otherwise, for the statutory period.

But don't worry, all we want to send you is an occasional note on our news.

By accepting our privacy policy, you agree to our processing of your data pursuant to Regulation (EU) 2016/679, on personal data protection.

The reason we have your personal information is so that we can to send you emails (we don’t have messenger geese) with our news or offers that we think you might like.

The data controller is us, under our dull corporate name, ACTURUS CAPITAL, S.L., with Tax Identification number B83233346, and registered office for such purpose at C/ Impresores 14, Polígono Industrial Prado Del Espino, 28660 Boadilla del Monte, Madrid.

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